Effective Date: July 15, 2025

Lockbusters™ (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit lockbustersgame.com or interact with us.

1. Information We Collect

Information you provide directly:

When you book a reservation, contact us, or subscribe to communications, we may collect:

  • Name
  • Email address
  • Phone number
  • Payment information (processed securely by third parties)
  • Other information you voluntarily provide.

Information collected automatically:

When you visit our website, we may automatically collect:

  • IP address
  • Browser and device information
  • Pages visited and time spent on our site
  • Referring website.

Information from third-party services:

We may receive information from third parties such as analytics providers, payment processors, and booking software.

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate with you about your reservations, inquiries, and promotions (if you opt-in)
  • Improve and optimize our website and services
  • Ensure site security and prevent fraud
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

 

  • Service providers:
    • Bookeo: Our third-party booking software provider (Bookeo Privacy Policy)
    • Square: Our secure payment processor (Square Privacy Policy)
    • Other vendors supporting our operations (e.g., website hosting, analytics)
  • Legal authorities if required by law or to protect our legal rights
  • Business successors in the event of a merger, acquisition, or sale of assets.

4. Third-Party Services

When you book a reservation or make a payment:

  • Your booking details are processed by Bookeo
  • Your payment information is handled directly and securely by Square

We do not store your full payment card details on our servers. We recommend reviewing Bookeo’s and Square’s privacy policies for more information.

5. Cookies, Pixels, and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Improve website functionality and performance
  • Analyze traffic and usage patterns
  • Provide relevant advertising and marketing through services such as Google Analytics and advertising pixels (e.g., Facebook Pixel).

These technologies may collect information about your device, browser, and interactions with our website and advertisements.

You can manage your cookie and tracking preferences through your browser settings. To opt out of targeted advertising or tracking by third parties, you can visit:

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications (via the unsubscribe link in emails)
  • Withdraw consent at any time (for consent-based processing)
  • Request a copy of your data (data portability)
  • Object to or restrict processing of your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system can be guaranteed to be 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from them.

10. International Visitors

If you access our services from outside the United States, your information will be processed in the U.S., where privacy laws may differ from your jurisdiction.

11. Third-Party Links

Our website may contain links to external sites that we do not control. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact us:

Address: Lockbusters™

8330 International Dr., Orlando, FL 32819, USA

Phone: (407) 930-0822

Email: info@lockbustersgame.com